Communication is about connection. This module demonstrates the communication process and highlights the potential areas for communication disconnects. Communication is enhanced when the type of connection is relevant, appropriate and consistent.
It provides an approach to improve the understanding of what the other person is saying and demonstrates to the other person that they are being listened to. Successful techniques are shared, with demos and practices, to allow understanding of the methodology.
The Art of Coaching - Skills for Supervisors
Thursday, January 25th | 9:00 - 12:30 p.m. CareFirst 3805 Meads Creek Rd., Painted Post, NY, 14870
The single greatest performance influencer is coaching. Yet, it’s the most underdeveloped practice today. Though many supervisors can easily do their job requirements, few are comfortable and competent in the art of coaching. Coaching is a process that is intended to improve and support a person's development through feedback and individualized instruction.
Join Mike McDonald, seasoned professional coach, as he leads participants through a comprehensive training session. Begin the new year off right by improving your skills as a supervisor and motivating your team to achieve successful outcomes in 2018!