IHS Events

November 2017

Communication Skills for Professionals: Basics of Listening

Thursday, November 16th  |  9:00 a.m. - 12:30 p.m.
Corning Natural Gas - Blue Flame Room 
330 West William St., Corning, NY, 14830

Free to attend

Presenter: Mike McDonald

Communication is about connection. This module demonstrates the communication process and highlights the potential areas for communication disconnects. Communication is enhanced when the type of connection is relevant, appropriate and consistent.

It provides an approach to improve the understanding of what the other person is saying and demonstrates to the other person that they are being listened to. Successful techniques are shared, with demos and practices, to allow understanding of the methodology.


January 2018

The Art of Coaching - Skills for Supervisors

Thursday, January 25th  |  9:00 - 12:30 p.m.
3805 Meads Creek Rd., Painted Post, NY, 14870

Free to attend

Presenter: Mike McDonald

The single greatest performance influencer is coaching. Yet, it’s the most underdeveloped practice today. Though many supervisors can easily do their job requirements, few are comfortable and competent in the art of coaching. Coaching is a process that is intended to improve and support a person's development through feedback and individualized instruction. 

Join Mike McDonald, seasoned professional coach, as he leads participants through a comprehensive training session. Begin the new year off right by improving your skills as a supervisor and motivating your team to achieve successful outcomes in 2018! 

www.poloponynetwork.com hermes birkin


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