Over 1.16 Million Miles of Free Transportation Provided to the Community

Thursday, January 19, 2017
IHS Coordinated Transportation Services provided 1,169,547 miles of FREE transportation to individuals in Steuben, Livingston, Allegany, and Cattaraugus Counties

Bath, NY | In 2016 IHS Coordinated Transportation Services (CTS) provided over 1.16 MILLION MILES of transportation to Southern Tier Residents! The Institute for Human Services’ (IHS) volunteer drivers provided 1,069,547 miles and donating 33,872 hours of service; equivalent to 21.2 full-time drivers with a value of $810,000! IHS also provided 3,805 bus tokens to Catholic Charities of Steuben’s Turning Point clients free of charge, resulting in over 100,000 miles of additional transportation through the public transit system.

The CTS Volunteer Driver Program connects community members with trained volunteer drivers. Trips can include non-emergency medical transportation (appointments for doctors, clinics, specialists, and pharmacy pickups), food-related trips (grocery stores or food pantries), and a one-time transportation to human service agencies or appointments to meet critical needs.

The number of miles driven by CTS Volunteer Drivers in 2016 is a 32% increase from 2015 and a 73.5% increase from 2014. The dramatic increase in miles traveled is a testament to the need for transportation services in rural areas. Nearly 84% of Steuben County lacks access to public transportation. Without a car of one’s own, access to both services and amenities is a major challenge. When it comes to health care – the prime destination source for rides provided by our volunteers – this barrier can have potentially devastating consequences. These can be averted by providing both information and services.

All services are FREE to riders who qualify.

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