IHS Welcomes New Executive Director

Friday, October 13, 2017

The Institute for Human Services’ Board of Directors is excited to announce that Jaclyn Woollett has been named Executive Director, effective October 18, 2017. Jaclyn will step in for Patrick Rogers, who has held the position for 20 years and will be retiring in 2018.

Currently serving as the Associate Director for IHS and Director of the Steuben Rural Health Network, Jaclyn has immersed herself in the Southern Tier human services sector. Accumulating 15 years’ experience working with government, nonprofit, and private sector organizations, Jaclyn is an innovative leader with a focus on community outreach, strategic planning, organizational development, and cross-sector/multi-agency coordination.

Mrs. Woollett is a Ph.D. Candidate in the Community Health program at Walden University and holds a Master’s Degree in Public Health. When asked about her goals for the position, Jaclyn stated, “my primary focus, right from the start, is developing a strong relationship with all Southern Tier human service organizations. I hope to better understand how The Institute can work closely with nonprofits, and assist them in building capacity to better serve their clients.”  

In Patrick Rogers distinguished tenure with IHS, he has established the organization as a regional leader in nonprofit support and capacity building. Earning national recognition in 2001, the Planning and Resource Development program has brought in over $33.5 million through 240 successful grant applications. Starting as HELPLINE and serving only Steuben County, the now 2-1-1 HELPLINE has grown to cover five counties and made over 30,000 referrals to community organizations in 2016. The Volunteer Driver program began in 2000 and provided approximately 25,000 miles of volunteer transportation. This past year, the program reached a new milestone, providing over 1,000,000 miles of volunteer transportation throughout the Southern Tier.

“Jackie possesses a strong business acumen, and truly understands the needs of the individuals she works with,” stated Patrick. “When working with other agencies, she is able to leverage resources, address capacity building, and improve coordination. I am excited for the future of IHS and the impact the organization will continue to have on the nonprofit sector.”

In her new role, Jaclyn plans to work with staff on developing current programs and services while expanding the benefits offered to member organizations. In the short term, Woollett plans to work with IHS staff and Board on a new strategic planning process. “We have an amazing team at IHS,” states Woollett. “I hope to utilize their skills and abilities in developing our future strategy.” Jaclyn also plans to visit every member nonprofit in her first few months as Executive Director. She wants to understand how IHS can help organizations overcome barriers and assist them in reaching their mission.

Jaclyn is a native of Wayland, NY and currently resides in Dansville with her husband and their three children. She is an active outdoors enthusiast and unapologetic Patriots fan. 

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