Chief Operations Officer

Monday, January 7, 2019
Chief Operations Officer 

Arbor Housing and Development is a progressive, non-profit, 501(c) 3 corporation, with an annual operating budget of over 12 million dollars, we are located in the Southern Tier of New York and North Central Pennsylvania. 

Created almost 50 years ago during the "war on poverty" as Steuben Churchpeople Against Poverty, the organization has grown from 8 part-time volunteers dedicated to self-help housing to over 100 full-time and part-time employees.

We offer OMH licensed and unlicensed residential behavioral health and domestic violence services that help people overcome challenges and go on to live safely on their own.

We provide assistance for renters and home-buyers that creates a pathway to the security and stability all people deserve.

By developing, rehabilitating and managing quality residential sites, we empower people to live within their means in communities of their choice.

Arbor Housing and Development is an experienced developer of affordable housing as well as supportive housing for at-need populations. Our diverse Real Estate Development experience includes new construction, rehabilitation, historic restoration and adaptive reuse.

Currently, we are seeking a Chief Operations Officer to partner with and support our current Chief Executive Officer/President.  As the newest member of the organizations Senior Management team, you will have the responsibility of overseeing seven (7) programs and their respective Directors.  Additionally you will serve as an internal leader working alongside the CEO/President, guiding the organization through periods of continuity, change and growth; while assuring the highest quality standard in all areas of operations, as well as in the delivery of quality program service. 

Essential qualities of AH&D’s COO:

  • Establish and support policies and procedures that promote agency culture, Mission and Vision;
  • Independent; driven nature to remain current and relevant in regulations, rules and environmental changes;  
  • Knowledge of legislative and industry trends that impact how services are delivered;
  • Ability to strategize and identify  risk and seize opportunities that enhance and/or detract from AH&D’s Mission and Vision;
  • Setting comprehensive goals for each program to achieve growth and success in accordance with Board of Director approved Strategic Plan;
  • Demonstrated skills in coaching, mentoring and the development of employees and self;
  • Develop and sustain working relationships with external stakeholders and constituents;
  • Energetic, forward thinking, accepting of diversity;
  • Prudent analytical skills and a strong operational focus;
  • At ease with public speaking and presentations;

Educations and Qualifications:

  • Bachelor’s Degree Required
  • Master’s Degree in Business, Human Services, Health Sciences or Social Work will be given preferential consideration
  • 5 years Not-for-Profit management experience  OR
  • Minimum of 10 plus years in a senior management role;
  • Proven experience in program planning and oversite;
  • Demonstrated ability to work with regulatory entities;
  • Strong Awareness of rural housing, low income, Domestic Violence and Mental Health Issues;
  • Transparent and high integrity leadership;
  • Budget management; budget preparation; analysis, prudent and independent decision making;
  • Strong organizational abilities including but not limited to planning, delegating, program development and task facilitation.

Arbor Housing and Development offers a comprehensive benefits package, competitive wage and paid time off.

  • Paid Vacation, Sick, Personal and Holidays
  • Health, Dental and Vision Coverage,
  • Health Savings Account (Agency funded when enrolled in group health)
  • Life, ADD and LTD
  • 401 (k) employer contribution hermes birkin


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