SCT: Volunteer Program
Transportation is more than rides
The SCT-Volunteer Program is more than just providing rides. As a transportation solutions service, it uses the one call, one click 2-1-1 Helpline information and referral system to connect Steuben County-based callers in need of transportation to the best-available service that will get them to and from the place they need. Through phone triage, callers are assessed for eligibility and linked to information, referral, or human service programs to address their needs.
The Volunteer Program connects riders to volunteer drivers. Volunteer drivers provide rides to non-emergency medical trips (doctors, clinics, hospitals, specialists, pharmacies), food related trips (grocery stores or food pantries), and a one-time transport to human service agencies or appointments to meet critical needs.
Accessing SCT – Volunteer Program
Service providers and the public can simply call 2-1-1 to connect with Steuben Coordinated Transportation. Please call at least two work days prior to the appointment to ensure proper arrangements can be made (and a week’s notice is best).
The service is free, however riders receive a suggested donation notice the month following the ride. All donations are confidential and are used directly to continue and expand the service. Absolutely no one will be denied a ride due to an inability to contribute.
Volunteer Drivers Needed!
As a volunteer, we work with you. We appreciate the value of your time. You decide when, how much, or how little you would like to help, on an as needed basis. Volunteers are the lifeline of what we do! Volunteers use their own vehicles and reimbursement is available for all miles driven, meals and/or parking expenses incurred on an authorized transport.
If you would like more information about becoming a volunteer driver please call 2-1-1 HELPLINE at 2-1-1 or 1-800-346-2211 and ask for Steuben Coordinated Transportation.
For more information, contact:
Allison Payne, Director
Steuben Coordinated Transportation - Volunteer Driver Program
by dialing 2-1-1