DIAL 2-1-1

or 1-800-346-2211

Available 24 hours


211 Service Directory

Available 24 hours


Temporarily Unavailable


Text your ZIP Code to 898211

Mon-Fri 9:00 am-3:00 pm EST

What is 211 Teen Helpline?

2-1-1 Teen Helpline is an anonymous service to assist you with finding resources to fit your needs. If you or someone you know is facing an issue at school, at home, or with a friend, we can help you determine what your options are. 

Empowering teens through connections to local community resources, 2-1-1 Teen HELPLINE is an outlet for youth to share their experiences and receive support in finding help.

A free, safe, and confidential source of support and information for youth, parents, and professionals, 2-1-1 Teen HELPLINE operates 24/7 through the various platforms – including calling the contact center, searching the website, and chatting online for meaningful, guided connections to help.

Am I Eligible?

Information provided is for residents of Steuben, Allegany, Chemung, Schuyler, or Yates county residents. Not all services will be available in all areas. Most programs listed below are free or low cost and available to anyone in need.

Clicking on the links below will open a new tab to the 211 Helpline online service directory where you can see program specific information for where you live.

Programs Near Me

Dial 2-1-1 or text your zip code to 898211 to speak to a Referral Specialist or look below to find a program near you. 

Childcare and Youth Enrichment

Along with providing childcare options for working families, these programs keep children active during non-school hours helping to build lifelong habits that include physical activity. These programs also include nutrition education and typically offer healthy meals and snacks.


Child Care Centers                                               

After School Care


Physical Fitness Programs

Recreation and Sport Programs                       

Early Education and Family Support 

Youth Development

Health Education Programs 

Knowing how to eat healthy, and teaching children to eat healthy is sometimes a challenge with all of the options available. Health education programs help children to understand that being healthy is a lifestyle that is fun and easy to chose.

Healthy Eating Programs

Community Wellness Programs

Health Fairs

Weight Loss Assistance 


Family Support

From Family Resource Centers to in-home support and assistance with child care, support is available to help families create healthy lifestyles for their children.

Adult/Child Mentoring

Health Care Management Programs

Child Care Payment Help

Child Care Referrals

Parenting Support

Family Resource Centers

Parent/Child Activities

Strong Kids Safe Kids


Mental Health Services

At times, we all need a bit more help to make healthy choice in our lives or to better understand why we are not making those choices so we can move forward with healthy lifestyles.

 Adolescent & Youth Counseling

Family Counseling