Get Connected. Get Answers.

211 Helpline of the Finger Lakes Region is your free and confidential link to health and human services serving Allegany, Chemung, Schuyler, Steuben, and Yates Counties. Every day, across the region, people just like you are looking for answers. 211 Helpline Finger Lakes is here 24 hours a day, 7 days a week. 

  How can 211 help?

Select a method that works best for you. When you call, a live voice is on the other end – ready to help. 

Dial 211

or 1-800-346-2211


211 Service Directory


Temporarily Unavailable.


Text your ZIP Code to 898211.

8:30 am-3:00 pm (M-F)

Assistance Request Form

Your local 211 can help you identify available services, including counseling or substance use disorder treatment programs. Whether you know that you or someone you care about needs help, or are unsure, reach out to 211 as an easy first step.