Dial 2-1-1

or 1-800-346-2211

Available 24 hours


211 Service Directory

Available 24 hours


Temporarily Unavailable.


Text your ZIP Code to 898211

Mon-Fri 9:00 am-3:00 pm

Get Connected. Get Answers.

211 Helpline of the Finger Lakes Region is your free and confidential link to health and human services serving Allegany, Chemung, Schuyler, Steuben, and Yates Counties. Every day, across the region, people just like you are looking for answers. 211 Helpline Finger Lakes is available 24 hours, 7 days a week. 


How can 211 help?

211 Helpline provides information about and referrals to needed services, like:

  • Food and clothing help, housing assistance, rent assistance, and utility assistance.
  • Health insurance enrollment, pregnancy resources, crisis intervention services, support groups, counseling, and drug and alcohol intervention and rehabilitation.
  • Work support – including financial assistance, job training, transportation help and education programs.
  • Services for the elderly and people with disabilities – including adult day care, community meals, respite care, home health care, and transportation help.
  • Childcare assistance, after-school programs, family resource centers, summer camps and recreation programs, mentoring, tutoring and protective services.

Contact 211 today, by dialing 2-1-1, 1-800-346-2211 or texting your ZIP Code to 898211 to speak to a live specialist or help yourself by searching the 211 Service Directory. 

Prefer to Email? Have Questions? 

Complete the form below. All contacts are confidential. Information requested is just so 211 can better help you. Emails are answered,  Mon-Fri 9:00 am-3:00 pm. 


  • This field is for validation purposes and should be left unchanged.

Substance Use Disorder Help

Living with substance use disorders is hard. 211 Helpline can help. Take the first step for yourself or a loved one by dialing 2-1-1 or completing the form below for information about and referrals to support groups, counseling, or treatment programs.