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Congratulations to 2-1-1 Helpline Staff!
Polly and Patti, two of our 2-1-1 Helpline Information and Referral Specialist, passed their Certified Information and Referral Specialist national examinations this week. This is a very significant recognition for professionals in the I&R field from the national oversight body, the Alliance for Information and Referral Services. Eligibility for this rigorous professional exam includes a combination of extensive education and experience in providing information and referral services.
AIRS Certification is a professional credentialing program for individuals working within the I&R sector of human services. Certification is a measurement of documented ability in the field of I&R reflecting specific competencies and related performance criteria, which describe the knowledge, skills, attitudes and work-related behaviors needed by I&R practitioners to successfully execute their duties.
AIRS Certification adds professional recognition...

